How to Create Customer Loyalty in the Faceless Digital World

By Angeline Zaghloul for the Expert360 Blog – April 10, 2015

The success of your business depends on customer loyalty. In today’s digital, technology-ridden world, people are making critical buying decisions from behind a screen, rather than face to face. So how do you create and retain customer loyalty in this faceless digital world? Let’s start with defining customer loyalty.