Welcome to the Peer Business Consulting Blog, written by Angeline Zaghloul.
Here you can get research, advice and tips on key issues facing startups, small and medium businesses. We’ll also bring you real case studies which we hope will help you establish, stabilise and grow your business.
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Seasons Greetings from Peer Business Consulting
Seasons Greetings from Peer Business Consulting! We wish all our readers a very Merry Christmas and a Happy New Year, filled with joy and laughter, peace and love.
It’s been an exciting first few months of operation for Peer Business Consulting and we are looking forward to more exciting times ahead.Continue reading→
Ready to start a business? 10 questions you should ask yourself first
Are you working for the man and wishing you weren’t? Have you got a great business idea and think you’re ready to start your own business?
Starting a business is not for the faint hearted. 70% of Australian startups wouldn’t fail in their first year of operation if it was a piece of cake. Assess how ready you really are to start a business by asking yourself these 10 important questions.
3 secrets to exceptional customer service
We all expect it but we struggle to do it. I’m talking about good customer service. And not just good. Exceptional. In stores, at restaurants, in business. And if we’re the one on the giving end, it can be very difficult to juggle all our competing priorities and still remember to schmooze our clients.
But is good customer service really all about schmoozing? I think not. Customers want us to deliver… on time, with quality and with a smile. Continue reading→